Privacy Policy
Effective Date: April 14, 2025
Thank you for using FormBuilder. Your privacy is critically important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
1. Information We Collect
1.1 Personal Information
When you sign up or interact with the app, we may collect:
- Full name
- Email address
- Password (hashed and encrypted)
- Billing information (if applicable)
- Profile photo (if uploaded)
1.2 Form Data
We collect and store data submitted via forms you create on FormBuilder. This may include any type of input data such as:
- Text responses
- File uploads
- Ratings, checkboxes, dropdowns, etc.
- Responses from users completing your forms
1.3 Usage & Technical Data
We automatically collect certain information via cookies and similar technologies, including:
- IP address
- Device type and operating system
- Browser type and version
- Pages visited, time on site, and usage activity
- Crash reports and performance diagnostics
2. How We Use Your Information
We use your information to:
- Provide, operate, and maintain the FormBuilder platform
- Improve and personalize user experience
- Respond to customer support requests
- Send updates, alerts, and promotional content (with opt-out options)
- Comply with legal obligations and enforce terms
3. Sharing Your Information
We do not sell your personal data. We may share your information with:
- Service Providers: Hosting, analytics (e.g., Google Analytics), payment processors, email services
- Legal & Compliance: To comply with legal obligations or respond to lawful requests
- Business Transfers: In case of merger, acquisition, or asset sale
4. Third-Party Services
We may use third-party services, such as:
- Google Firebase (hosting, auth, analytics)
- Stripe (payments)
- SendGrid or Mailgun (emails)
- Google Analytics / Mixpanel (user insights)
These services have their own privacy policies which we recommend reviewing.
5. Data Retention
We retain personal information as long as your account is active or as needed to fulfill our obligations. You may request deletion of your data at any time.
6. Data Security
We use industry-standard security measures such as:
- HTTPS encryption
- Access controls
- Data backups
- Firewalls and monitoring
No method of transmission over the Internet is 100% secure, but we do our best to protect your data.
7. International Data Transfers
Your information may be transferred to — and maintained on — servers located outside your state, province, or country. We ensure all transfers are lawful under data protection regulations (like GDPR).
8. Your Privacy Rights
8.1 Under GDPR (EU/UK users)
You have the right to:
- Access and request copies of your personal data
- Correct inaccurate data
- Delete your data (“right to be forgotten”)
- Withdraw consent at any time
- File a complaint with your local data authority
8.2 Under CCPA (California users)
You have the right to:
- Know what data we collect and how we use it
- Request deletion of your personal data
- Opt out of data sales (we do not sell data)
9. Cookies & Tracking
We use cookies to store user preferences, analyze site traffic, and improve the service. You can manage cookie preferences in your browser settings.
10. Children’s Privacy
FormBuilder is not intended for use by individuals under the age of 13. We do not knowingly collect data from children. If you believe we have, contact us and we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we’ll notify you via email or app notifications. Continued use of FormBuilder after updates constitutes agreement to the new terms.
12. Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact us at:
Email: [email protected]
Thanks for trusting FormBuilder to power your forms.